E commerce Retailer in the UAE
“3x more orders. Same team.”
- Industry
- E commerce
- Company Size
- 15 employees
- Package
- Growth (4,999)
- Timeline
- 8 weeks
The chaos.
E commerce Retailer in the UAE was struggling with:
- 01Manual order processing from Amazon, Noon, Trendyol, Shopify taking 2 hours/day
- 02No real time inventory visibility across FBA, FBM, and retail store
- 03Missing orders due to manual data entry errors (10 to 15 orders/month lost)
- 04Customer complaints about incorrect invoicing (5 to 10 complaints/week)
- 05Unable to scale. Hiring more people just to manage spreadsheets
The implementation.
OSForBiz implemented ERPNext in 8 weeks with the Growth Package, plus a custom middleware layer to live fetch order, inventory, and pricing data from Amazon, Noon, and Trendyol into one unified ERPNext view.
- +Sales & CRM
- +Inventory Management (multi warehouse)
- +Accounting (UAE VAT compliant)
- +E commerce (Shopify connector)
- +Shopify (native connector, real time sync)
- +Amazon Seller Central (custom middleware, live fetch)
- +Noon (custom middleware, live fetch)
- +Trendyol (custom middleware, live fetch)
- +WooCommerce (native connector)
- +Shopify order → Auto create sales order in ERPNext
- +Sales order → Auto create invoice
- +Payment received → Auto update cash flow
- +Stock level < minimum → Auto create purchase order
- +Inventory sync across all channels every 15 minutes
The numbers.
Order processing
30 min/order → 5 min/order
83% faster
Manual data entry
2 hours/day → 15 min/day
87% reduction
Monthly reporting
8 hours → 30 minutes
Automated dashboards
Inventory accuracy
70% → 99%
Missing orders
15/month → 0/month
Invoicing errors
10/week → 0/week
- +Eliminated 2,000/month in missing orders
- +Reduced customer refunds by 1,500/month (fewer errors)
- +Freed 15 hours/week for sales team to focus on growth
Investment
4,999 (Growth Package setup)
Annual Value
42,000 (time + errors eliminated)
Payback
6 weeks
ROI
743% Year 1
“Before OSForBiz, we were drowning in Excel sheets and WhatsApp orders. Manual processing for Amazon, Noon, Trendyol, and Shopify was killing us. 2 hours every single day. Missing orders, angry customers, constant stress. OSForBiz implemented ERPNext in 8 weeks AND built a custom middleware that live fetches our orders, inventory, and pricing from Amazon, Noon, and Trendyol straight into ERPNext. Now everything syncs automatically. Shopify order comes in → ERPNext creates the sales order → invoice sends automatically → inventory updates across all channels. Done. We went from 50 orders/day to 150 orders/day. Same team. No new hires. Just automation. Our business finally runs smoothly. I sleep soundly now.”
E commerce Retailer · Owner
The full comparison.
| Metric | Before | After |
|---|---|---|
| Order Processing | 30 min/order | 5 min/order |
| Inventory Accuracy | 70% | 99% |
| Missing Orders | 15/month | 0/month |
| Manual Data Entry | 2 hours/day | 15 min/day |
| Monthly Reporting | 8 hours | 30 min (automated) |
| System Used | Excel + WhatsApp | ERPNext (one login) |
Ready for similar results?
E commerce Retailer in the UAE is running on OSForBiz. Yours can too.
Book a 15 minute call. We will show you exactly how OSForBiz can eliminate your chaos.
Or call +971 50 166 2441